{"id":3265,"date":"2025-08-25T09:29:56","date_gmt":"2025-08-25T12:29:56","guid":{"rendered":"https:\/\/staging.facilita.uappi.com.br\/protocolos-no-marketplace-saiba-o-que-e-e-como-ativar\/"},"modified":"2026-01-15T10:49:00","modified_gmt":"2026-01-15T13:49:00","slug":"protocolos-no-marketplace-saiba-o-que-e-e-como-ativar","status":"publish","type":"post","link":"https:\/\/helpcenter.uappi.com.br\/en\/protocolos-no-marketplace-saiba-o-que-e-e-como-ativar\/","title":{"rendered":"Protocolos no Marketplace: saiba o que \u00e9 e como ativar"},"content":{"rendered":"<p class=\"wp-block-paragraph\">A <strong>\u00e1rea de protocolo<\/strong> foi criada para facilitar a comunica\u00e7\u00e3o entre o <strong>cliente que finalizou o pedido<\/strong> e o <strong>seller respons\u00e1vel pela venda do item<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assim, nos pedidos de <strong>Marketplace<\/strong>, o cliente pode abrir chamados diretamente no pedido, garantindo mais agilidade no atendimento e transpar\u00eancia no processo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como acessar as configura\u00e7\u00f5es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para ativar o recurso de protocolos, siga o caminho: <strong>Configura\u00e7\u00f5es &gt; Marketplace &gt; Protocolos<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ative a op\u00e7\u00e3o de protocolos e o sistema disponibilizar\u00e1 automaticamente a funcionalidade na plataforma.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Importante: n\u00e3o se esque\u00e7a de clicar em <strong>Enviar<\/strong> para salvar as configura\u00e7\u00f5es do Marketplace.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">D\u00favidas?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Acesse nossa <a href=\"http:\/\/helpcenter.uappi.com.br\/en\/\">Central de Ajuda<\/a> para ver mais conte\u00fados sobre a Uappi.<\/p>","protected":false},"excerpt":{"rendered":"<p>A \u00e1rea de protocolo foi criada para facilitar a comunica\u00e7\u00e3o entre o cliente que finalizou o pedido e o seller respons\u00e1vel pela venda do item. Assim, nos pedidos de Marketplace, o cliente pode abrir chamados diretamente no pedido, garantindo mais agilidade no atendimento e transpar\u00eancia no processo. Como acessar as configura\u00e7\u00f5es Para ativar o recurso [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[197,73,198,51],"modelo-negocio":[216,360],"plataforma":[361,5],"class_list":["post-3265","post","type-post","status-publish","format-standard","hentry","category-configuracao","tag-marketplace","tag-plataforma","tag-protocolo","tag-uappi","modelo-negocio-marketplace","modelo-negocio-todos","plataforma-todos","plataforma-uappi-v2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Protocolos no Marketplace: saiba o que \u00e9 e como ativar &#8211; Uappi Helpcenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helpcenter.uappi.com.br\/en\/protocolos-no-marketplace-saiba-o-que-e-e-como-ativar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Protocolos no Marketplace: saiba o que \u00e9 e como ativar &#8211; Uappi Helpcenter\" \/>\n<meta property=\"og:description\" content=\"A \u00e1rea de protocolo foi criada para facilitar a comunica\u00e7\u00e3o entre o cliente que finalizou o pedido e o seller respons\u00e1vel pela venda do item. 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